Delivery and delivery costs
Macaron delivery
If you choose individual macarons from us, the minimum order is 12. Due to quality packaging and the need to include refrigeration, we are unable to ship smaller orders. Chocolate products are an exception. When you place an order, you will always receive a confirmation email with your order number. If you do not receive this, your order has not yet been completed. (This email sometimes ends up in your spam filter.)
Delivery will take place within 24 hours if the product is ordered before 12:00 (except for macarons with a logo or large orders (delivery time upon consultation, macarons with a logo take approximately 2 days). Products are delivered Monday through Saturday.
No products are shipped on Saturdays, Sundays, or public holidays. For weekend orders, the first delivery day is Tuesday.
Cooling
We ship your order using Packs Special Care, securely packaged and with a cooling element inside. We deliver to Belgium with DHL.
The macarons can be kept in the refrigerator for 5 days after receipt.
Order on time
Do you need macarons for an event or birthday? Have them delivered a day early. They'll keep for up to five days in the refrigerator without losing quality. This way, you won't make the delivery too stressful.
Postage costs
The prices on our website include VAT, but exclude shipping costs. We charge €7.50 shipping per order per delivery address within the Netherlands. If you have multiple delivery addresses, we will quote the shipping costs separately.
Why shipping costs? Some online stores don't charge shipping costs, but they do cost money, and this is often factored into the price of the products. We like to keep things simple, and often the delivery drivers suffer the consequences of low shipping costs. We don't support this. Not only the courier, but also the box, the cooling element, and the packing staff cost money.
